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The Manager's Communication Toolbox

The Manager's Communication Toolbox

The Manager's Communication Toolbox

  • By: Everett Chasen, Bob Putnam

₹315.00 ₹350.00 Save: ₹35.00 (10%)

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ISBN: 9788130930800

Bind: Paperback

Year: 2015

Pages: 176

Size: 6 x 9 Inch

Publisher: ASTD Press

Published in India by: Viva Books

Exclusive Distributors: Viva Books

Sales Territory: India, Nepal, Pakistan, Bangladesh, Sri Lanka


The Manager's Communication Toolbox focuses on management development by improving communication for new managers as well as more experienced professionals.

Like a star baseball player, every good manager should aim to be a five-tool  expert. Reading, writing, speaking, listening, and thinking are basic skills for any employee, but the manager who stands out is the manager who commands these skills. To improve your standing with your employees and superiors, it's essential to understand each of these areas of communication. In The Manager's Communication Toolbox, the authors offer tips, checklists, and examples, along with other expert testimony for best practices.

Over the years, the practice of these skills has changed as a result of technology. Everyone emails these days, but in this book, the authors dig deeper into what to say, when to say it, and how to say it in a business setting. Rethink your thinking skills-find more time in your day by being more aware of your tendencies. And for everyone who worries about giving speeches and making presentations, find out how to improve, and the steps you can take to show off your managerial communication skills.



Part 1: How to Read Like a Manager
Chapter 1 Read Quickly and Efficiently
Chapter 2 What to Read

Part 2: How to Write Like a Manager
Chapter 3 What Is Good Writing?
Chapter 4 Write Effective Letters and Memorandums
Chapter 5 Compose Emails That Get Action
Chapter 6 Write for the Web

Part 3: How to Speak Like a Manager
Chapter 7 Give Great Presentations
Chapter 8 Use PowerPoint or Not
Chapter 9 Work With the News Media

Part 4: How to Think Like a Manager
Chapter 10 Think Like a Manager
Chapter 11 Get Others to Think
Chapter 12 Manage Your Boss
Chapter 13 Find Time to Think

Part 5: How to Listen Like a Manager
Chapter 14 Get the Message
Chapter 15 Manage Your Meetings
Chapter 16 Interview Prospective Employees
Chapter 17 Give Employee Feedback

Epilogue • Acknowledgments • References • About the Authors • Index

About the Authors:

Everett A. (Ev) Chasen is a partner in Foxwood Communications LLC, a communication consulting firm offering writing, mentoring, training, and communication planning services in the Washington, D.C. area. Ev is a former member of the Federal Senior Executive Service, with 35 years of government experience as a speechwriter, communications manager, and public affairs officer.

Robert R. (Bob) Putnam has provided public relations counsel to (and written speeches for) top officials at several well-known national healthcare associations, as well as for members of the president's cabinet and a U.S. Senator. Working as a newspaper reporter, he won Maryland-Delaware-D.C. Press Association's top honors for feature writing.


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