Viva Group has been honoured with the Best Publisher Award 2022 by the Delhi State Booksellers & Publishers' Association.

Privacy Policy

Viva Books Private Limited and its affiliates, related companies, agents, and licensors (collectively " Viva Books"), is committed to protecting your privacy and the security of all data on the vivagroupindia.com website (the "Site"). To demonstrate this commitment, we have adopted this privacy policy (this "Policy"). This Policy is based on the principles of notice/awareness, choice/consent, access/participation and integrity/security in the collection and use of all information regarding our users and their activities at the Site. Please review this Policy each time you use the Site as it is subject to change at any time by Viva Books without notice. It is obligatory to review this Policy from time to time. By accessing the Site you are indicating your agreement to this Policy. Any changes in this Policy will be effective immediately upon posting on this Site.

1. NOTICE OF OUR POLICY

This Policy tells you, among other things, what information we gather from you, how we may use or disclose that information and our efforts to protect it. Please read this Policy carefully, and feel free to contact us at webresponse@vivagroupindia.in if you have any questions regarding its contents.

2. WHAT ALL INFORMATION IS COLLECTED AND WHY

Information submitted by you: At times, we may ask you to provide information about yourself in order to better serve you. For example, some of the information collected may include name, title, address, phone number, email address, and other relevant data. We do not require this information to obtain access to any area of our Site, however, you are required to create a new account or login as a registered user prior to ordering any product/s on our Site.


Information collected by Cookies: We may also make use of website "cookies" to help you use our services more easily and to help us continuously improve our Site and our service to you. A "cookie" is a small data file that a website can send to your browser, which may then be stored on your hard drive to help our Site "remember" information about you when you return to our Site, such as your preferences for our Site or account identifications. Our cookies do not read data off of your hard drive, read cookie files created by other websites track any personal information about you. You may have the option of setting your browser to reject cookies, however, doing so may negatively impact upon the performance of the Site or restrict us in better serving your needs and interests. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

3. HOW DOES VIVA BOOKS USE MY INFORMATION?

User Identification: We will retain this information on a secure server so that on re-visiting our Site, you will not need to re-enter that information. Viva Books may use this information in an aggregated form to measure number of visits, average time spent on the Site, pages viewed, and other relevant statistics. Viva Books collects this information to measure the use of our Site and to improve the content of our Site.


We use your personally identifying information to identify you as a user of the Site and to assist and speed the completion of transactions on the Site. We may use your email address to contact you directly regarding services or products that we believe may be of interest to you. We may also use information collected about your preferences and activities at the Site, such as the particular pages you request at the Site and purchases or other transactions you effect through the Site, we may vary the content you receive in future visits to the Site based on your preferences and activities..


Disclosure of Aggregate Information: We may combine your personally identifying information and information about your preferences and activities, with those of all or a particular group of our users to prepare collective profiles of our users and their activities for our internal use. For example, we may track the number of our users who view certain pages or use certain features or compile the total dollar amount of sales conducted through the Site in a particular geographic region or to track purchasing trends. Such information, and other information we derive from individual users' information, allows us to continue to grow and provide you with quality information through more accurate marketing and advertising of the Site. We may share aggregated information concerning our users, without attribution of personal information, to other companies with whom we conduct business.


Disclosure of Personal Information to Outside Parties: Based on your consent we may disclose your personal information that you provide or that we collect, such as your name, address, email address, telephone number, credit card number etc. to outside parties. We will, however, comply with any court order or other requirement of law, which requires us to disclose your personal information.


How Can I "Opt-out" of Receiving e-mail Communication?: We permit you to Opt-out of receiving certain communications from the Site. We will not send unsolicited messages to you if you indicate that you do not wish to receive such messages. If you do not wish to receive unsolicited email/SMS messages from us, please access the "My Account" section of the Site and adjust your mailing preferences from the "yes" to the "no" option. If you do not want your personal information used as otherwise detailed in this Privacy Policy, then you must not use the Site.

4. WHAT VIVA BOOKS DOES TO KEEP THIS SITE SECURE

Any information you enter on our accounts setup page is encrypted before transmission to our server. You can safely enter your credit card and personal registration information and it cannot be read in transit to our server. This encryption is certified by Thawte, Inc. Our Site may contain "links" to other websites, and we cannot and are not responsible for maintaining your privacy once you leave our Site. We attempt to only link to websites that share our high standards and respect for privacy. If you provide any information to parties who operate websites that are linked to or from this Site, different rules may apply to their collection, use or disclosure of your personal information. We encourage you to review other websites' policies before revealing any sensitive or personal information. Under no circumstances shall Viva Books have any liability whatsoever for the activities conducted by or at any website accessed from or through the Site.


Regardless of the precautions taken by us we cannot ensure or warrant the security of any information you transmit to us, and you transmit such information at your own risk.


What You Can Do To Protect Your Information:


Use only secures websites when disclosing your personally identifiable information. Secure pages begin with "https".


Avoid easy to-figure out access and personal ID (PIN) codes. Never respond to unsolicited requests for your social security number (SSN) or financial data. Do not disclose your passwords to the Site or your account information to any other person.

5. SPECIAL POLICY ON INFORMATION REGARDING CHILDREN

This Site is not directed to children (persons under 13 years of age), and Viva Books does not knowingly collect any personal information from children. If you are concerned about your child's use of the Site, you may use web-filtering technology to supervise or limit access to the Site.


6. GENERAL

This Policy is governed by the laws of New Delhi, India, without regard to its conflict of laws principles. Jurisdiction for any claims arising under or out of this Policy shall lie exclusively with the state courts in New Delhi, India. If any provision of this Policy is found to be invalid by a court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Policy, which shall remain in full force and effect. UNDER NO CIRCUMSTANCES SHALL VIVA BOOKS HAVE ANY LIABILITY WHATSOEVER FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES ARISING OUT OF THE BREACH OF THIS POLICY, HOWEVER OCCASIONED.