Business Etiquette and Professionalism, 3/e
Business Etiquette and Professionalism, 3/e
Conduct Yourself with Confidence
₹175.50 ₹195.00 Save: ₹19.50 (10%)
Go to cartISBN: 9788130918228
Bind: Paperback
Year: 2012
Pages: 104
Size: Other Inch
Publisher: Crisp Learning
Published in India by: Viva Books
Exclusive Distributors: Viva Books
Sales Territory: India, Nepal, Pakistan, Bangladesh, Sri Lanka
Description:
The rules in business are more flexible than ever before. That means it's actually harder to know what's appropriate at any time. Fortunately the keys to conducting yourself at internal or client meetings, at home or oversees, are still understanding, kindness and courtesy. Make sure you know how to represent yourself and your company in any situation.
Business Etiquette & Professionalism includes timeless advice about practices and behavior plus new information relative to the growing trend of informality in the workplace. Through it all you'll learn how to:
- Present yourself impeccably
- Engage people courteously one-to-one and in meetings
- Master telephone and email etiquette
- Maintain manners during a meal
- Respect cultural difference
Contents:
Part 1: Principles of Professional Behavior • Always Be Your Best • Meeting and Greeting • Sending Social Invitations to Business Associates • Part 2: Interview Etiquette • Interviewing • Before the Interview • In the Waiting Room • During the Interview • After the Interview • Job Fair Interviews • Part 3: Planning and Attending Business Meetings • Office Meetings • Meal Meetings • Part 4: Electronic Etiquette • Voicemail • Cell Phones • Email • Part 5: Multicultural Etiquette • Defining the Challenges • Five Steps to Dealing with Diversity • Guidelines for Managing Diverse Relationships • Appendix • Appendix to Part 1 • Appendix to Part 2 • Appendix to Part 3 • Appendix to Part 4 • Appendix to Part 5
About the Author:
M. Kay DuPont has been speaking and writing for almost 40 years. She offers conference programs and training in business relationships, image, success skills, and productive communications. She specializes in helping people build better relationships so productivity and team harmony are higher and more effective. She works with organizations that need to work together better and with individuals who want an edge in the marketplace.
Her company is called Your Writing Partner, because that's part of what she does partners with speakers, new authors, and companies to help with marketing brochures, websites, and books!
She has written four other business books and a historical novel. She has also been published in many magazines over her 40-year writing career and has won awards in every category of writing - from news articles to children's stories. Kay's other books include Writing for BIG Results, Don't Let Your Participles Dangle in Public!, Writing for the College-Bound Student, and Handling Diversity in the Workplace. Her historical novel, Loving Mr. Lincoln: The Personal Diaries of Mary Todd Lincoln, was nominated for the Georgia Author of the Year Debut Novel and the Lincoln Group of NY's Annual Achievement Award.
Kay has won many awards for her speaking and training and has earned the prestigious Certified Speaking Professional designation from the National Speakers Association and the Certified Professional Development Trainer designation from the International Board of Standards for Training, Performance, and Instruction.
